Gift cards are delivered by email and contain instructions to redeem them at checkout. Our gift cards have no additional processing fees.
Free Standard Shipping on Australian orders $500+.
We offer a flat shipping rate of $10.00 for Australian orders under $450. Delivery is expected within 5 business days.
1-2 day Express shipping is also available for a flat $15.00 fee within Australia.
Bulky items including Hats & Books have a shipping rate of $25.00 due to size and weight.
Please note that orders placed after 2pm on a Friday & over the weekend will be shipped on Monday (unless that happens to be a public holiday). During sale periods there may also be a delay in shipment of orders of 1-2 days.
On dispatch of your order you'll receive a confirmation email which will include tracking details for your package in anticipation of your Grace goodies! To ensure you don't miss your delivery, we recommend listing either your business address or an address where you will be between 9am and 5pm to receive it.
The world is shrinking and we ship to all of it!
We air freight via DHL Express and other Express Shipping services for speedy and safe international delivery. To view our economical international shipping rates, click here.
Please note that International orders placed after 2pm on a Friday & over the weekend will be processed the following Monday (unless that happens to be a public holiday).
On dispatch of your order you'll receive a confirmation email which will include tracking details for your package in anticipation of your Grace goodies! You will be required to sign for your order upon delivery. To make sure that you don't miss your package, check out with your business address or an address where you will be between 9am and 5pm to receive it!
Click & Collect, and Valet
For customers able to visit our boutique we also offer a Click & Collect, as well as a Valet, service. Select the 'Collect from Toorak Boutique' option at checkout and your item will be ready for you to pick up the very next day.
Should you need your item sooner, simply contact us via email (firstname.lastname@example.org) or phone (9827 2133) and we will have your goods ready for collection at a time of your choosing. Pull up out the front and we will bring your order out to you, Valet style!
a) Securely re-pack your item and enclose the completed returns form.
b) Ship the item back to us within fourteen (14) days of the issuance of the RAN. From within Australia please use a next day Express Post envelope to return your item/s. From overseas, please ensure that items are sent via international air courier with tracking.
Online Returns Department
595 Malvern Road,
Toorak VIC 3142
Ph: +61 3 9827 2133.